"Enough about me, let's talk about you."
A small investment of time might save you some money. Every time an employee quits or gets fired it costs you at least a thousand dollars to recruit, hire and train a replacement. This is a conservative estimate — it doesn't take into account the indirect costs of turnover, like low morale, bad service and theft.
With just a small investment of your time, you can save thousands of dollars in turnover costs and keep your employees motivated and productive. It's a fun and easy management technique called the "30-Second Boost."
Make a simple form with room to list all the employees on a typical shift. The goal is spend at least thirty seconds talking to each employee about any subject other than work. This is not a time to discuss service techniques, dress codes, or a new menu item. Take thirty seconds to chat about a hobby, passion or unique circumstance relating to each employee. It could be race cars, singing in the choir, the local basketball team, favorite wines, or a recent vacation. The 30-Second Boost is a tremendous morale-builder, and it personalizes communications. And it really reinforces that you care...one-on-one, person-to-person.
Start improving employee morale today by using the 30-Second Boost and our ready-to-use form to get you started.