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casual_dining

Marketing

TGI Fridays unveils 3-course meal deal as value wars continue

 By Joe Guszkowski on Jan. 25, 2023

Fridays is the latest full-service chain to add a bargain offer amid fears that inflation-weary customers are trading down.

Operations

14 years after disappearing, Steak and Ale is set to return

 By Joe Guszkowski on Jan. 17, 2023

For its second act, the casual-dining pioneer will revive many of its signature elements while adding some new tricks.

Technology

Black Bear Diner plans big tech upgrades for 2023

By Joe Guszkowski on Jan. 12, 2023

The chain is investing in a new POS system and QR code-based ordering, which it believes will enhance service while also helping staff.

Financing

Olive Garden’s parent is in the market for another brand

By Joe Guszkowski on Jan. 10, 2023

Darden Restaurants signaled its interest in adding a 10th concept. It most recently acquired Cheddar’s Scratch Kitchen in 2017.

Financing

Red Robin to invest in new grills as part of turnaround effort

By Joe Guszkowski on Jan. 09, 2023

The flat-top grills are expected to improve the chain’s burgers. They’re part of a five-point “north star” developed by new CEO G.J. Hart.

Leadership

Texas Roadhouse names Gina Tobin president

By Peter Romeo on Jan. 09, 2023

Tobin assumes the post from Jerry Morgan, who remains CEO. The company said the move will enable Morgan to spend more time in the field.

Leadership

Texas Roadhouse CFO Tonya Robinson retires

By Joe Guszkowski on Jan. 06, 2023

She had been with the chain since 1998. VP of Finance Keith Humpich will take over while the company looks for a permanent replacement.

Leadership

Red Robin COO Michael Buchmeier is leaving the company

By Joe Guszkowski on Dec. 16, 2022

Buchmeier, who has spent a combined 25 years at the chain, is the latest C-suite departure under new CEO G.J. Hart.

Financing

Olive Garden gets boost from return of Never Ending Pasta Bowl

By Joe Guszkowski on Dec. 16, 2022

Sales and traffic improved significantly at the chain as guests came back for the popular promotion.

Food

Chili’s streamlined menu upsets some chicken tender fans

By Joe Guszkowski on Dec. 09, 2022

The chain dropped its Original Chicken Crispers as it works to simplify operations. The more popular Crispy variety is still available.

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