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consumers

Consumer Trends

Consumers aren’t yet satisfied with snacks—they want more

 By Restaurant Business Staff on Jul. 20, 2018

Overall satisfaction tends to be higher for meals than for snacks from restaurants.

Operations

Starbucks plans unit geared toward deaf and hard-of-hearing customers, employees

 By Heather Lalley on Jul. 19, 2018

The country’s first Signing Store is scheduled to launch this fall.

Operations

Which restaurant chains are winning at cleanliness?

By Heather Lalley on Jul. 05, 2018

Here are the 10 restaurant brands consumers say do the best job of keeping clean.

Consumer Trends

5 ways the consumer of tomorrow is shifting

By Sara Rush Wirth on Jul. 02, 2018

Changing customer demographics could mean operators need to cater differently to diners, says Technomic.

Operations

Which restaurants do consumers deem the least clean?

By Heather Lalley on Jun. 29, 2018

New Technomic data reveals which brands diners called “dirty,” “greasy” and “filthy.”

Consumer Trends

Survey: Millennials are terrible tippers

By Heather Lalley on Jun. 19, 2018

Some 10% of millennial diners say they never leave gratuity when dining out.

Consumer Trends

Why legalized weed could be a boon to the restaurant business

By Peter Romeo on Jun. 18, 2018

It looks like Canadian restaurateurs will reap the benefits first, but U.S. operators need to catch up, big time.

Food

How restaurants are winning over the youngest diners

By Patricia Cobe on Jun. 12, 2018

Modern kids menus are tempting millennial parents and their children.

Marketing

The 10 most alluring LTOs in May

By Patricia Cobe on Jun. 05, 2018

Meat-heavy items ranked high among consumers, who revealed the limited-time offers they were most likely to purchase last month.

Operations

Supreme Court decision provides little guidance on restaurants' rights of refusal

By Peter Romeo on Jun. 04, 2018

The high court decided a bakery could refuse service to a gay couple, but only because of the particulars of that case.

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