This week’s restaurant nightmares: What’d you expect?
Most of us don’t need to lick an electrical outlet to realize it’s dumb. But that class of assumptive learning often escapes people who work and eat in restaurants.
Gone fishin'
Any good fisherman will tell you to "fish when the fish are bitin'." Sounds like common sense, so why do we often ignore the obvious when it comes to our own business?
While not a completely unfamiliar term, line busting is gaining new currency as handheld devices enable operators to zap orders back to the kitchen from customers queued up at counters and drive-thrus. Part of the time patrons spend standing in line can then be used to prep their orders, moving them through the process more quickly.