Operations
Ghost kitchens are dead. But new models arise from the ashes
The pioneers who created commissary-style, shared kitchens for rent have closed, pivoted or shown signs of struggle. But elements live on in a variety of new delivery-forward concepts that some call ghost kitchens 2.0.
Operations
NYC is forming a watchdog agency to regulate delivery services
Mayor Eric Adams says discussions are already underway to launch a Department of Sustainable Delivery for the city, noting it'd be the first of its kind in the nation.