franchising

Emerging Brands

One of the biggest açai suppliers wants to be the In-N-Out Burger of the Brazilian superfood

Growing the Sambazon Açai Bowls concept will mean competing with its own CPG products and foodservice clients, but the CEO says it's about communicating the brand's mission.

Topics

How the shift to counter service has changed Steak n Shake's profitability

The Bottom Line: Sardar Biglari, chairman of the chain’s owner Biglari Holdings, details how the addition of kiosks and counter service has transformed restaurants.

CEO John Chidsey told operators this week that they should remodel their locations or get out of the system. And he recruited help from franchisees who have upgraded their restaurants.

The pizza delivery chain added the largest number of new operators in 15 years in 2023. All of them started as delivery drivers or other employees within the system.

The Bottom Line: The federal government allowed the chain’s founder to avoid major penalties by simply paying $1,000. What’s the point of regulation in the first place?

A judge quietly issued a default judgment against the burger chain last month after it failed to respond to the government’s lawsuit against the franchise.

The parent of McAlister's Deli, Auntie Anne's, Cinnabon, Carvel, Jamba, Schlotzsky's and Moe's Southwest Grill is evolving into a "platform business."

A former employee of Sun Holdings had accused the 150-unit Popeyes operator of reneging on a promise of 5% of the annual operating profits.

As the brand focuses more on value, a group of operators wants the chain to emphasize value-engineered items, like the old Snack Wraps. And they say many of the company's moves have increased franchisees' costs.

The Bottom Line: The burger chain’s parent company argues that smaller franchisees make more money per store and are better capitalized.

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