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A newly formed national organization is aiming to combat proposals for disallowing the credit.

The industry showed it's not afraid to stand up to its adversaries on important government issues, and will likely be emboldened going forward by help in the rumble from an unlikely source. It also was fearless in exploiting the opportunities afforded by the P.F. Chang's Olympics. Or something like that.

The Trump administration takes on tip pooling, insurance costs and overtime.

A proposal to allow tip sharing between front- and back-of-house employees has touched off a firestorm. Here is what the two sides are saying about the plan, which is awaiting action from the Department of Labor.

Want customers to buy in to new flavors? Start with servers’ selling skills.

The week's big announcements, from completion of the Arby's-BWW merger to the newest wrinkles in Chipotle's turnaround plan, sometimes overshadowed small revelations with big implications. Here are a few of those tidbits you likely missed.

Employers often discourage staff romances. But Barteca, the parent of Barcelona and Bartaco, has found that giving Cupid some leeway makes a lot more sense.

In 36 years at Pal’s Sudden Service, CEO Thom Crosby has only lost seven general managers across 26 units. Check out the chain’s approach to crushing employee turnover.

Unexpected developments abounded in the restaurant business, from a surge in popularity of hurling hatchets to new revelations about how much some restaurants pay.

A presentation this week provided practical approaches to making all employees feel comfortable and safe.