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Here are a few tips for launching and maintaining an effective and engaging loyalty program.

The world's largest restaurant chain intends to freshen its image with a new design, operational changes and menu tweaks. Here's a preview.

A look at some mobile eateries that have caught our attention.

Consumer preferences are changing when it comes to in-restaurant tech and online services.

Features to consider when building an app.

Customers rated these five limited-service brands as being the best in integrating tech.

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Counting Danny Meyer as an investor, Umi Kitchen cracks the delivery-only restaurant code for using amateur cooks.

It’s no secret the four main food channels—restaurants, supermarkets, on-site foodservice facilities and c-stores—are looking more alike by the day. But there are still ideas unique to each for bolstering traffic and sales. Here, we present 12 tactics that could translate from one sector to the next.

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.