Quick_Service

McDonald's wants to serve a bigger burger

By Jonathan Maze on Mar. 13, 2024

The fast-food giant says it plans to test larger burgers in a couple of global markets to find an option that could work around the world.

Financing

Franchisees sue Bojangles over marketing

By Jonathan Maze on Mar. 07, 2024

The chicken chain’s franchisee association says the company stopped providing information on how it uses their marketing dollars and a second “secret” account.

Workforce

Taco Bell franchisee Charter Foods sued for sexual harassment

By Heather Lalley on Mar. 06, 2024

Two women allege the company knowingly hired a registered sex offender, who harassed them when they were 17-year-old high school students.

Financing

Starbucks gets a key endorsement in its board fight with unions

By Jonathan Maze on Mar. 01, 2024

Two key proxy advisory firms have endorsed the coffee chain giant's board nominees over those nominated by a union-backed group.

Financing

Subway pushes its franchisees to remodel their restaurants

By Jonathan Maze on Feb. 29, 2024

CEO John Chidsey told operators this week that they should remodel their locations or get out of the system. And he recruited help from franchisees who have upgraded their restaurants.

Financing

Wendy's now says it will not raise prices during busier periods

By Jonathan Maze on Feb. 28, 2024

The fast-food burger chain walked back statements that it would test “dynamic pricing,” saying that digital menu boards would enable discounts during low-traffic parts of the day.

Marketing

Wendy’s and the terrible, horrible, no good, very bad public-relations week

By Heather Lalley on Feb. 28, 2024

Marketing Bites: After its now-walked back comments about dynamic pricing, the burger chain is catching the flame-grilled indignation of some restaurant competitors.

Financing

Why restaurant consumers are more value conscious right now

By Jonathan Maze on Feb. 28, 2024

A Deeper Dive: Robert Byrne, director of consumer and industry insights with Technomic, joins the Restaurant Business podcast to talk about fast-food value.

Technology