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retail

Technology

Requiem for a robot: Operators lament loss of Sally the salad machine

 By Joe Guszkowski on Nov. 01, 2022

DoorDash pulled the plug on the robots in August and removed them from the field. Operators say they’ve struggled to find a good replacement.

Operations

The newest Amazon Go is operating a lot like a QSR

 By Chuck Ulie and Peter Romeo on Apr. 28, 2022

The just-opened store features a kitchen that produces up to 30 made-to-order lunch and breakfast items.

Technology

How ghost kitchens could help reinvent the mall

By Joe Guszkowski on Feb. 10, 2022

Tech Check: Kitchen United’s latest venture with Simon Property Group could turn malls into delivery hubs for more than just food.

Marketing

El Pollo Loco launches its first retail shop

By Heather Lalley on Dec. 22, 2021

The fast casual’s Loco Gifts and Gear shop sells shirts, totes, skateboards and more, all designed by Latino creators.

Food

The hummus wave is becoming a tsunami

By Patricia Cobe on Oct. 22, 2021

A dip that originated in the Middle East has gone mainstream on fast-casual and school-lunch menus. Now new variations are coming out of those roots.

Financing

5 tailwinds aiding Cracker Barrel’s sales

By Peter Romeo on May 25, 2021

Like every chain, the family dining specialist has been helped by eased capacity restrictions, widespread vaccinations and direct federal aid to consumers. . But it's also reaped the benefits of several unique factors

Marketing

Restaurateurs continue to expand into retail sales post-pandemic

By Patricia Cobe on Apr. 20, 2021

Operators are discovering that e-commerce can be a lucrative and permanent channel for selling food products and meal kits.

Food

Wawa c-store chain adds a burger, with full dinner menu to come

By Peter Romeo on Feb. 17, 2021

The new premium sandwich is already the best seller at Wawa's first drive-thru-equipped unit.

Food

Healthy Living Market hires award-winning restaurant chefs to upgrade foodservice

By Jennifer Strailey on Feb. 17, 2021

The grocery chain is tapping experienced chefs to create housemade, technique-driven dishes for its in-store HL Fresh program.

Food

Chick-fil-A’s signature sauces come to grocery shelves

By Patricia Cobe on Oct. 22, 2020

The quick-service chain is rolling out two of customers’ favorite sauces at selected supermarkets.

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