social media

This week’s digital dustups: Wendy’s vs. McD’s, KFC vs. the gullible, white men vs. the world

Who said social media was merely a means of engaging consumers? As recent developments underscore, that universe has become a battleground of sorts for unexpected causes.

Marketing

How restaurants are amplifying their brands via music festivals

A loudspeaker isn’t the only way they’re getting brand messages across.

To feed Americans’ never-ending appetite for beef, the cattle industry is making new and underutilized cuts more available to restaurateurs.

Super Bowl Sunday was pretty typical for the guys at Firehouse Subs: another day, another media appearance.

CHICAGO (June 9, 2011 - PRNewswire)—Technomic has found that online daily deals are attracting new and infrequent customers to participating restaurants...

REDMOND, WA (February 14, 2012 - PRNewswire)—Ben E. Keith Co. has completed a successful rollout of more than 280 MobileDemand xTablet T7000 devices...

Some of restaurants’ best marketing opportunities come via smartphone apps. The best of these apps enable chefs and restaurateurs to engage with customers in a low-cost discussion that can greatly boost sales. Or they can allow restaurants to fill tables that would have otherwise gone empty.

Mobile loyalty programs are popping up faster than dandelions in springtime, even though just over one third of consumers (36 percent) say they participate in a restaurant-based loyalty program, according to a Technomic Market Intelligence Report on loyalty marketing. However, notes the report, 80 percent agree they would sign up if the restaurant they visit most often offered a program.

A return to COEX yields some stealable practices from restaurateurs you probably don’t know but should.

Restaurateurs who dislike being reviewed by rank amateurs may be heartened by the release of an app by a website that calls itself the “anti-Yelp.”

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