takeout

The week in ideas, November 18, 2011

A week of goodbyes at WII: goodbye to IHOP’s waitstaff (at least some of them). Goodbye to Starbuck’s bathrooms (at least some of them). Goodbye to goodwill between restaurants and food trucks (at least in Buffalo). And goodbye to sane customers (at least with this one guy).

Financing

Greening takeout: Moving past plastic and polystyrene

With bans on plastic bags and polystyrene containers sweeping the country, we've looked at eco-friendly packaging options for restaurant operators.

Executives attributed the gains to innovations on several fronts.

Operators are offering their own versions of meal kits, serving up bundled family meals that often have an off-premise bent.

Some call them Millennials, others Generation Y. Most often, they're known as the Echo Boomers. The offspring of the Baby Boom generation, they form the next big wave rolling down America's demographic curve. Born between 1977 and 1995, they number at least 25 million more than Gen X (or the Baby Bust), the cohort that came of age in the 1980s and 1990s.

High tech stuff you can use right now to ease your workforce woes.

A drive-thru attendant’s job is fairly simple: take orders, make change, pour drinks, double check orders, be the face of the brand for an instant. Now cell phone cameras are adding another responsibility: straight man for the amateur prankster.

A loud note of disharmony could be heard within the restaurant industry this week, particularly among its Italian combatants.

Consumer preferences show that operators need to be in the game.

Restaurants are focusing on digital platforms that make it convenient to order and pay for takeout with a tablet, smartphone or voice-controlled personal assistant and skip the line at pickup.

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