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Family Dining

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

By Peter Romeo on Apr. 24, 2024

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Technology

IHOP adds more virtual brands from Virtual Dining Concepts

 By Joe Guszkowski on Apr. 17, 2024

The family-dining chain is putting NASCAR- and MLB-themed delivery brands in hundreds of locations for the first time and expanding Pardon My Cheesesteak.

Food

How a change in portioning and plating skyrocketed Fish Fry sales at Bob Evans

By Patricia Cobe on Apr. 05, 2024

Behind the Menu: The family-dining chain introduced the new format at the start of Lent and the wild cod items quickly became best-sellers.

Workforce

First Watch may have hit on a major way of reducing last-minute shift cancellations

By Peter Romeo on Apr. 05, 2024

The daytime dining chain has added backup child and elderly care as an employee benefit. Workers pay as little as $10 a day for the service.

Workforce

Snooze's outstanding GMs and chefs get a big cash reward, plus free time to spend it

By Peter Romeo on Mar. 22, 2024

The five-figure bonuses are in addition to $5,000 in "life improvement" money and a paid month off for standout employees of the 70-unit family-dining chain.

Leadership

First Watch co-founder Ken Pendery dies at age 70

By Peter Romeo on Mar. 05, 2024

He was involved in the daytime dining chain for 38 years, many of them spent as CEO. "Ken's impact and influence is—and will forever be—felt throughout our organization," current CEO Chris Tomasso said.

Financing

First Watch blazes its own path on tech, aiming for multiple benefits

By Peter Romeo on Mar. 05, 2024

The breakfast-and-lunch chain is proceeding slowly and selectively in building its stack.

Technology

Golden Corral deals with the aftermath of a data breach

By Peter Romeo on Feb. 27, 2024

Nearly 200,000 individuals may have had personal information swiped, according to the buffet chain. Meanwhile, at least 11 parties are recruiting potential victims for legal action against the brand.

Food

IHOP hits the accelerator on menu innovation with chef Arthur Carl at the helm

By Patricia Cobe on Feb. 22, 2024

As VP of culinary at the chain, Carl is filling menu gaps by balancing creativity with value.

Financing

After shutting 60 namesake units, Denny's readies Keke's for expansion

By Peter Romeo on Feb. 13, 2024

A Keke's unit was opened for the first time outside of Florida, to encouraging results, the company said. It sports a new look and menu, as well as alcoholic beverages.

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