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Family Dining

Financing

Cracker Barrel admits it worsened Q4 traffic with marketing misfires

 By Peter Romeo on Sep. 14, 2023

The company acknowledged that its messaging failed to deliver, but believes a loyalty program will greatly help.

Marketing

Sizzler aims for a renaissance by unabashedly embracing its past

 By Peter Romeo on Sep. 08, 2023

The chain plans to remind lapsed patrons of what they once enjoyed, with hopes they'll bring younger members of the family back with them.

Leadership

First Watch names Matt Eisenacher chief brand officer

By Peter Romeo on Sep. 06, 2023

Before joining First Watch in 2019, Eisenacher was COO of Piada Italian Street Food.

Operations

IHOP adds AI capabilities to online ordering

By Peter Romeo on Aug. 24, 2023

The family chain said the system will spotlight options that align with a user's demonstrated preferences on variables like spiciness and price.

Leadership

Jennifer Tate is stepping down as Cracker Barrel's CMO

By Peter Romeo on Aug. 21, 2023

The former Olive Garden marketing chief will seek other opportunities, Cracker Barrel said. Her departure was announced two weeks after the transition to a new CEO began.

Leadership

John Dillon is out as president of Denny's

By Peter Romeo on Aug. 17, 2023

He "ceased to be an executive officer" as of Tuesday, the company said in a securities filing. But he will serve in a "non-executive" capacity through the remainder of the fiscal year.

Operations

Beyond the lawsuits are clear signs of virtual concepts having crested

By Peter Romeo on Aug. 09, 2023

Reality Check: But there's an asterisk. The delivery-only brands have found their happy place in family dining.

Food

Denny's adjusts the playbook for its main business while readying Keke's for expansion

By Peter Romeo on Aug. 02, 2023

Both of the company's concepts will focus on their menus, one to stress value, the other to underscore on-site prep.

Operations

First Watch's management trades high-fives over a drop in third-party deliveries

By Peter Romeo on Aug. 01, 2023

The drop-off pushed traffic into negative territory, but executives say a simultaneous rise in on-site business is better for the concept.

Leadership

With James O'Reilly taking the helm, Perkins and Huddle House are updating their stories

By Peter Romeo on Jul. 21, 2023

The new CEO says sharpening the brand positions of the venerable family-dining chains is a top priority.

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