Family Dining

By Peter Romeo on Mar. 21, 2023

Organized labor is pushing to end it. But there’s less than a consensus among other parties. Still, supporters of the credit are bracing for more battles.

Operations

Denny's kitchen revamp brings several firsts to the menu

By Peter Romeo on Mar. 16, 2023

The diner chain is now featuring several savory and sweet items baked on-premises, as well as an interactive augmented-reality presentation of the options.

Premium

Operations

Meet a new catering powerhouse named Cracker Barrel

By Peter Romeo on Mar. 03, 2023

The family-dining chain has set a goal of hitting the $100 million sales mark for big to-go orders this summer. As executives attest, so far, so very, very good.

Marketing

Cracker Barrel intends to tout value with $5 to-go meals

By Peter Romeo on Feb. 28, 2023

The family-dining chain is also building its catering business through more aggressive sales efforts, with plans to hit the $100 million mark by July.

Leadership

Norms names Eric Wyatt CEO

By Peter Romeo on Feb. 16, 2023

Wyatt joins the 73-year-old regional chain after working for such brands as Starbucks and Panera.

Operations

Reports of mid-market restaurants' death may be greatly exaggerated

By Nancy Kruse and Peter Romeo on Feb. 16, 2023

Sweet & Sour: The pandemic has fostered doubts about the viability of mid-priced dining. But isn’t the pandemic fading fast?

Operations

Denny's embraces new ways of broadening its customer base

By Peter Romeo on Feb. 14, 2023

The diner chain is trying a number of initiatives to keep its core business fresh and growing. Meanwhile, its parent is getting ready to expand Keke's.

Operations