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Fast Casual

Operations

Hilton Hotels exec joins Focus Brands' board

 By Lisa Jennings on Feb. 12, 2024

Phil Cordell, who has led both the Hampton Inn and Hilton Garden Inn brands, joins the Atlanta-based multi-brand franchise company's board of directors in an expansion.

Workforce

A labor powerhouse launches a fast-food workers' union in California

By Peter Romeo on Feb. 09, 2024

Backed by the deep-pocketed SEIU, the California Fast Food Workers Union aims to organize quick-service workers across brands. It will likely be the source of two members of the state's new wage-setting Fast Food Council.

Operations

How Chipotle will reach a $4 million AUV

By Lisa Jennings on Feb. 07, 2024

It was a strong 2023 for the brand, but how will Chipotle increase average unit sales by another $1 million as it pushes toward 7,000 locations? CEO Brian Niccol says it's all about execution.

Operations

Chipotle's efforts to protect its value proposition pay off

By Lisa Jennings on Feb. 06, 2024

Healthy transaction gains for both the fourth quarter and the year indicate that guests feel they are getting their money's worth, said CEO Brian Niccol.

Food

Sweetgreen tests a new protein, a first for the chain

By Patricia Cobe on Feb. 06, 2024

The healthy fast casual launches Caramelized Garlic Steak in 22 locations, available in three chef-curated menu items.

Operations

First streetside Bobby's Burgers to debut in Charlotte, N.C.

By Lisa Jennings on Feb. 05, 2024

Celebrity chef Bobby Flay's burger concept is franchising, and this single corporate location will serve as an innovation lab and training center.

Operations

Ghost kitchens are dead. But new models arise from the ashes

By Lisa Jennings on Feb. 02, 2024

The pioneers who created commissary-style, shared kitchens for rent have closed, pivoted or shown signs of struggle. But elements live on in a variety of new delivery-forward concepts that some call ghost kitchens 2.0.

Operations

Sweetgreen names former Starbucks exec COO

By Lisa Jennings on Feb. 02, 2024

Rossann Williams was prominent in the coffeehouse chain's early unionization response. Now she joins Sweetgreen as it pushes toward profitability.

Operations

Sweetgreen is ready for commitment, at least for a year

By Lisa Jennings on Feb. 01, 2024

The chain on Thursday is adding a third tier to its loyalty program: an annual subscription option for $100.

Beverage

How Nekter Juice Bar is breaking away from the pack in a crowded segment

By Patricia Cobe on Feb. 01, 2024

Co-founder and Chief Visionary Officer Alexis Schultze Parra collaborates with brands outside the food and drink category to grow the audience for juices, smoothie and bowls.

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