Quick Service

Financing

Reaction to Chick-fil-A's cauliflower sandwich shows the limits of plant-based meat

The Bottom Line: The fast-food chicken-sandwich restaurant chain is getting criticism from customers and some political opportunists for testing a new plant-based menu item.

Leadership

Papa Johns COO steps down

Max Wetzel, who has worked with the company since 2019, is leaving to take a CEO position “at another company.”

Debbie Stroud, who also spent 27 years with McDonald's, will take over operations at the 900-unit Whataburger.

The fast-food restaurant chains are using artificial intelligence to make their weekly supply orders, which is designed to increase accuracy and cut back on food waste.

The owner of Taco Bell, KFC, Pizza Hut and Habit has opened a new restaurant every hour over the past two years, despite challenges in its two biggest markets.

Tech Check: The Perfect Co. gamified the back of house to make workers more efficient. Restaurants are lining up to try it.

The fast-food chicken-sandwich chain is jumping on the plant-based bandwagon with a cauliflower version of its most popular menu item.

The Bottom Line: There is a sense that low-income consumers are changing their spending at fast-food restaurants and focusing more on value. But the impact appears limited, at least so far.

Operators say their profits are down, despite strong sales, due to soaring food costs and discounts on the mobile app. That, plus tough new standards and more frequent inspections, are contributing to an environment some call “toxic.”

Leigh Burnside served previously as CFO or Wendy's U.S. She replaces Darrell Snygg, who is retiring.

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