Giant Services is a full-service janitorial maintenance supplier, including equipment lines and a service department offering warranty and preventive maintenance work.
Clark will incorporate Giant Services into its Paper Plus Division, located in Carteret, New Jersey. Clark’s New Jersey Division has always featured building maintenance items and the Giant acquisition bolsters Clark’s offering by adding Giant’s equipment lines and service department to the mix.
“We are very excited to have Bill Neill, Giant’s former owner, join us as vice president of business development in Carteret and we look forward to Bill and his team helping us grow our jan-san business in the New York Metro market for years to come” said Clark ceo Donald D. Hindman. “Bill and his team will work with our customers and DSRs teaching and training with the benefits of a complete service department for MinuteMan, Tennant, and other lines.”
Clark recently announced its increased emphasis on jan-san, promoting Chris Orbaugh to corporate director of sales for its building maintenance/BSC business. In addition, Clark recently designated 25 DSRs who specialize in building maintenance/jan-san and is focusing on cleaning chemicals and supplies as a growth area for 2009.
New IT System, Implemented
Separately, Clark announced recently that it has implemented a new enterprise resource planning system designed by Infor to facilitate its information systems. Clark launched the SXe (formerly “NextTrend”) package at its eight locations across the Midwest and Northeast.
“We are excited about SXe and the functionality it offers across the spectrum of our business,” Hindman says. “SXe will enable us to be more efficient and achieve productivity gains in key areas like routing, warehouse management, procurement and others.”
Clark is launching modules of SXe that enable remote signature capture on driver hand-held devices; bar code scanning; warehouse management; radio frequency; electronic data warehouse; dynamic CRM; sales force automation; and other functions unavailable in Clark’s legacy system.
“SXe will to enable us to leap-frog our IT capabilities, offering enhanced visibility to margin and the ability to better manage all areas of our business” commented Clark’s IT director, Mark Sengstock.