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Customer nightmares: The Dallas scammers, a rat suit and a mob mouse

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Diners today have more options than ever before, so operators must use everything in their arsenals to keep them coming back.

With increased competition from across foodservice segments, QSR operators have had to readjust the way they do business in order to remain successful.

The portion of servers’ wages paid by restaurant employers will rise to $15 an hour.

In the second episode of Restaurant Business' "A Deeper Dive" podcast, Technomic Managing Principal Joe Pawlak talks about the companies that are doing well, and those that aren't, among the Top 500 restaurant chains.

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