Consumer Trends

Frozen desserts are hot

Frozen desserts comprised 28.4% of all desserts on the menus tracked by Technomic in the first half of 2010.Vanilla and chocolate ice cream dominate the category, but frozen yogurt, frozen custard, gelato and sorbet are winning over more and more fans. When it comes to offering frozen desserts on menus, there are several key factors that make them sell.

  • Complexity, customization and portions are all important to enticing customers to order dessert
  • Operators need to differentiate their dessert items from those offered by retailers, and they need to make the offerings available in various sizes to attract diners who are concerned with health, value, or who are simply too full to eat a large dessert, says Mary Chapman, director at Technomic
  • Restaurants can drive frozen dessert sales by offering items that are growing in popularity, such as ice cream floats and sodas, milkshakes and gelato
  • Ice cream is the top dessert on menus and 68% of kids choose ice cream, ice cream cake or a sundae when they order dessert

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners