Management nightmare of the week: ‘She’s not dead. Creep.’
A New Year’s Eve reveler was indignant that her night at an Indianapolis restaurant was ruined by an inconsiderate fellow guest, and she let the establishment know it. She would never spend another New Year’s Eve in Kilroy’s Downtown Indy after “having our meal ruined by watching a dead person being wheeled out from an overdose,” the woman, Holly Jones, spat on the restaurant’s Facebook page. It’s not unreasonable to expect a cadaver-free night when you’re paying $700, she sniped.
Turns out there was no cadaver, and certainly no overdose. The woman on the gurney was a 70-something woman who’d suffered a heart attack while dining with her husband, and the disruption was an effort to save her life.
Jones somehow missed that reality. She was so incensed about being stiffed on her dream night that she got into arguments with a server and a manager while paramedics were trying to restart the woman’s heart.
Fortunately, they succeeded. Kilroy’s showed what it thought of Jones by giving the heart attack victim $700 to defray her medical bills. Sympathetic customers and Kilroy’s Facebook followers raised another $13,000.
And the restaurant didn’t hold back in telling Jones what they thought of her. “Honestly, I’m glad you won’t be coming back to Kilroy’s because we wouldn’t want anyone as cold-hearted and nasty as you returning,” Chris Burton, Kilroy’s managing partner, said in his Facebook response to Jones’ post.