As consumers redefine what healthy means, ingredients with natural health benefits are poised to grow on menus.
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Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.
The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.
The Bottom Line: The pizza chain worked to convince franchisees to buy into a massive marketing shift. And then the brand’s CEO left.