Restaurant Business Daily

A true business intelligence tool helping operators become more efficient and profitable, Restaurant Business Daily eNewsletter gives restaurateurs tips and tools from RestaurantBusinessOnline.com's most recent postings and from around the web.

Operations

Chipotle agrees to pay $400,000 to settle sexual harassment lawsuit in Seattle area

Filed by the U.S. Equal Employment Opportunity Commission last year, the lawsuit involves allegations that a manager sexually assaulted a worker who was just 17 at the time. With the settlement, Chipotle does not admit wrongdoing.

Workforce

The impact of the fast-food wage compromise in California won't be limited to fast food

Limited-service restaurants may have avoided an existential threat, but a $20 per hour minimum is expected to have a profound impact on wage rates across all segments and up the salary ladder.

At FSTEC, franchisors say getting system buy-in on tech means making them part of the decision process. But sometimes you have to say no to new tech, too.

Some operators say they were left out of discussions on a matter that could hurt per-store cash flow by $250,000 in the state. But the company said the deal will protect the franchise model without a costly fight.

The Bottom Line: Some executives of franchise chains are also franchisees. “I feel the pain when I make a decision to bring something in.”

While concepts are adding new digital ordering technology, robots or even AI, executives work to keep their focus on the customer.

The Bottom Line: Fast-food restaurants will have to pay $20 an hour under a compromise reached this week. How will operators pay for it?

In a complaint filed in New York Supreme Court, 10 plaintiffs described an atmosphere of racial slurs and sexually inappropriate comments, mostly coming from two managers.

Price increases and slowing inflation have combined to improve cash flow among the pizza chain’s operators this year.

A Deeper Dive: Andy Howard, CEO of the fast-casual chain, joins the podcast to talk about the company’s growth plans and consumer demand for chicken.

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