The restaurant industry is expanding at a strong pace again, but there's a difference to the growth and the strategies driving it. Chains are creating opportunities by peering further into the future and anticipating the trends in consumer preferences, restaurant recruitment, financing, politics and restaurant operations. They're hungering for ideas, innovation and insight.
03-27-2015 Restaurant Leadership
Published in Restaurant Business Daily
Bill Marriott took the main stage at the Restaurant Leadership Conference the day before his 83rd birthday providing insights on what he thinks it takes to run a successful company. Here are three takeaways.
03-25-2015 Controlling Costs
Published in Tech Tools
Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.
It was a prerogative the industry did not demand and stands to suffer from, since convention groups are already threatening to cancel their bookings. In essence, the measure gives businesses the right to deny services to anyone they believe to be an affront to their religious beliefs.