Ideas

Tips and tricks for understanding your customers and growing your restaurant business
taco bell naked breakfast taco

As LSRs battle it out at breakfast, they’re pulling no punches when it comes to innovation. Taco Bell’s Naked Breakfast Taco spring LTO used a fried egg as a “shell” to hold diced potatoes,...

50 Great Ideas
Rank Idea Location(s) Restaurant(s)
1 A smallwares sidewalk sale San Francisco Cotonga; Quince
2 Deliver a taste of catering Multiple locations Roti; Chick-fil-A
3 Butcher paper menus are on a roll N/A N/A
4 Chef for a night Multiple locations Benihana
5 Service in sign language Toronto Signs
Innovations

In the face of high rent and a competitive real estate market, it’s a trend we’re likely to keep seeing from chains: shrinking footprints. But the idea of small stores isn’t new—beverage-focused...

Marketing

Complaints are relatively unavoidable in restaurants. But how operators—and their staff—handle issues often dictates consumers’ brand perception, as well as their willingness to return. According to...

Social Media

It’s official: Social media has eclipsed advertising to become the most commonly used form of marketing for restaurants. Eighty-two percent of restaurants in the United States devote at least part of...

Consumer Trends

As LSRs battle it out at breakfast, they’re pulling no punches when it comes to innovation. Taco Bell’s Naked Breakfast Taco spring LTO used a fried egg as a “shell” to hold diced potatoes, cheese...

Design

Transforming a 50-year-old, 50,000-square-foot full-service restaurant into a food hall is neither cheap nor easy. But The Proud Bird’s owner, John Tallichet—whose father built and opened the...

10 Groundbreaking Concepts
Eatsa Interior
The restaurant industry as a whole may be slow to adopt technology, but Eatsa has embraced it full force, being lauded as a fully automated restaurant...
Maple delivery
“We’ve experienced an almost decade-long wave of innovation fueled by technology across all industries,” says Caleb Merkl, co-founder and CEO of Maple,...
The Innovation and Design Building
Providing dining options for a mile-long office building full of creative tenants meant thinking outside the box—or inside the box, in this case.But the...