Recognizing that many meetings happen outside of the office, Starbucks created a free plug-in, making it easy for Microsoft Outlook users to set up and invite co-workers to meetings at a nearby store.
A busy Houston location with a number of deaf staffers added simple tools to improve the experience both for those employees and guests. For instance, when coffee is finished brewing, the timer flashes and vibrates instead of beeps. And staff take orders on digital dry-erase boards.
As a new perk of its much-lauded loyalty program, Starbucks lets members earn points for more than coffee. Via a partnership with Lyft, guests get stars if they use the ride service to commute. And coming soon: a Starbucks debit-style card that awards points for purchases made anywhere Visa is accepted.
Without pushing any candidate, CEO Howard Schultz sent a letter urging all Starbucks employees to vote, and offered access to online registration. “By helping to increase voter registration and participation, we believe more people will have an opportunity to make their voices count,” he wrote.