2. Slower throughput?
At a time when many chains are looking to increased throughput as the key way to drive profits, processing credit cards though EMV readers may cost business. While swiping a card takes only a few quick seconds, processing via the new chip-and-dip devices can take 20 seconds, said Jeff Owens, CFO of multiconcept Clyde’s Restaurant Group, at the FSTEC Conference in Washington, D.C. “That’s two vodka tonics I didn’t sell.”