Improving Operations

Advice GuyView All

Published in Restaurant Business newsletter

If a guest comes in shortly before closing time and insists on being seated, are you obligated to serve them? Advice Guy explains how to manage customer expectations.

50 Great IdeasView All

50 Great Ideas

Restaurant Business Magazine's top 50 Great Ideas we've seen from the restaurant industry.

By Patricia Cobe, Senior Editor

For founder Ken Waagner, the two locations for e.a.t. spot in downtown Chicago ticked all the boxes: low build-out costs; convenient, walkable locations.