01-16-2015 Improving Operations
Published in Restaurant Business Daily
It’s important to understand what consumers think of your operation, but getting in-the-moment feedback isn’t always an easy task. That's why Los Angeles-based Umami Burger from restaurateur Adam Fleischman rolled out its "Umamify the Guest" program.
Restaurateurs are taking an inward look in March, examining what’s working and what’s not in their organizations and weeding out what they deem not worthy. Here are three ways business are being shaken up right now.