Guests order at a counter and get their own drinks, but food is delivered and plates are cleared. “It’s the total package; higher quality food, finishes and hospitality,” says Fox. And with a $17 check average, guests pay for it.
The swinging window allows for an indoor/outdoor dining space with stools on either side of the windowsill-inspired counter. A common talking point for those sitting outside looking in: the green tractor seats. The potting shed theme carries through to the interior with wood paneling, garden tiles, wicker chairs, potted plants and found objects such as garden trinkets and garden-theme photos.
The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.
Advice Guy: RB’s operations expert says discounts are not the secret to improving traffic early in the week, but he knows some creative offerings that might do the trick.
A class-action suit contends the food shops’ staffs weren’t alerted of the closings at least 60 days in advance, as required under federal and state law.
