Massachusetts Consumers Asking "Where's the beef?"

MASS. (Dec. 10, 2009)—In Massachusetts, Ruby Tuesday's supplier was fined $700 for serving steaks smaller than advertised at five restaurants - in Attleboro, Springfield, Swansea, Taunton, and Worcester.

Ruby Tuesday confirmed yesterday that one of its suppliers, Colorado Premium Foods, was fined but the casual dining chain did not have more details on the offense.

“We’ll dig deeper on this,’’ said a Ruby Tuesday spokeswoman, Meridith Hammond. “But we believe this in no way impacted our guests as far as the food they received.’’

But consumer complaints triggered the state’s investigation, which found that Ruby Tuesday’s 7-ounce and 9-ounce sirloins, as well as its 12-ounce rib-eye, all came in underweight.

Ruby Tuesday, on its website, promotes its meaty entrees - including the 9-ounce “Cowboy Sirloin’’ and 12-ounce rib-eye - as handcrafted steaks “that are seared to perfection and topped with seasoned butter.’’

The company has nine restaurants in Massachusetts, according to the website.

Hammond said she is not aware of fines in other states involving underweight steaks.


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