McDonald’s began tests today of its order-and-pay-ahead system in preparation of a rollout by the end of year.
The technology enables customers to enter an order and relay payment via a phone app. The system detects when the patron arrives at a restaurant, confirms the order should be cooked starting at that moment, and then asks how the guest wants to collect the meal. The order can be provided at the counter, via the drive-thru or through curbside delivery.
The setup is expected to cut service times and provide customers with more options.
The test began in 29 stores in Salinas and Monterrey, Calif., and will expand to 51 more stores in Spokane, Wash., next week, according to media reports.