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To combat rising labor costs without interrupting or lowering the quality of food or service, many operators are turning to technology.

More popular than any other pay-by-smartphone app, according to a recent survey.

Some 175,000 employees will participate in the four-hour, video-based curriculum when 8,000 U.S. stores shutter Tuesday afternoon.

The move will be costly, and could be risky, but there are benefits for the company and its new CEO Brian Niccol, says RB's The Bottom Line.

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