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Tech Tools

Tech Tools, the only eNewsletter devoted to foodservice technology, helps restaurateurs maximize sales, traffic and profits by explaining the latest mobile and other digital options coming into use by operators in real ways.

Technology

A tale of two digital cities: A glimmer of new restaurant tech from CES, NRF conference

 By Robert Grimes on Jan. 28, 2015

Consumer and business technologies are clearly converging, throwing restaurateurs a bit of a curve. Make that a curve in signs, TVs and other display possibilities.

Technology

High tech + high touch = mini-kitchens displayed at NAFEM

By Patricia Cobe on Feb. 25, 2015

Foodservice manufacturers introduced an array of new equipment at last week’s NAFEM Show in Anaheim, much of it boasting digital controls and “smart” operating systems.

Technology

Waffle House stakes out turf in the sharing economy

Feb. 25, 2015

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Technology

Maple: A restaurant that exists only in tech form

By Bianca N. Herron on May 27, 2015

A newcomer to the New York City dining scene foregoes seats, tables, even a walk-up window. Indeed, it doesn’t exist as a restaurant at all, just as a delivery app connected to a kitchen.

Technology

What tech users want from restaurants

By Peter Romeo on Jul. 29, 2015

Chains are scrambling to develop phone apps, pay-at-the-table options and other digital whistles and bells. But which of those do customers really want?

Technology

Domino’s marketing approaches nearly outnumber its tech offerings

By Kelsey Squire on Sep. 08, 2015

Supplementing celebrity endorsements with faux PSAs and large-scale product giveaways, Domino’s aims to give digital ordering an even bigger slice of the (pizza) pie.

Technology

3 ways tech plays at restaurants

By Peter Romeo on Jan. 28, 2015

The 100 or so chain executives attending Chicago researcher Technomic’s 2015 Consumer Insights and Planning Program this January learned how the perplexing consumer is evolving under such influences as a tepid economy and rapid-fire technical advances. Some revelations had pens scratching across notepads in a frenzy, including these.

Technology

Chains embrace education extension to management suite

Feb. 25, 2015

Lucille’s BBQ, Hof’s Hut and the Runza sandwich chain are among the CrunchTime! customers that have adopted the management software company’s new suite of online learning programs.

Technology

Red Robin to add tabletop payment and maybe more

Feb. 25, 2015

Add Red Robin to the list of casual-dining chains that will invite customers to pay for their meals via a tabletop device.

Technology

First Watch adopts waitlist-management app

By Peter Romeo on Mar. 25, 2015

The new technology enables customers to compare the wait times at units in their area, put their name on the list, and then monitor the time at which they’ll be seated.

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