Tech Tools

Tech Tools, the only eNewsletter devoted to foodservice technology, helps restaurateurs maximize sales, traffic and profits by explaining the latest mobile and other digital options coming into use by operators in real ways.

Technology

3 ways tech plays at restaurants

The 100 or so chain executives attending Chicago researcher Technomic’s 2015 Consumer Insights and Planning Program this January learned how the perplexing consumer is evolving under such influences as a tepid economy and rapid-fire technical advances. Some revelations had pens scratching across notepads in a frenzy, including these.

Technology

Chains embrace education extension to management suite

Lucille’s BBQ, Hof’s Hut and the Runza sandwich chain are among the CrunchTime! customers that have adopted the management software company’s new suite of online learning programs.

Add Red Robin to the list of casual-dining chains that will invite customers to pay for their meals via a tabletop device.

The new technology enables customers to compare the wait times at units in their area, put their name on the list, and then monitor the time at which they’ll be seated.

The four-unit experiment “is going extremely well,” CEO Kevin Miles told Wall Street.

“What you see in Starbucks is constant innovation,” said Howard Behar at this year’s FARE Conference hosted by Winsight and held in Nashville, Tenn.

An upswing in sales from phone-toting consumers has prompted Starbucks to complete the U.S. rollout of its Mobile Order & Pay service more than three months ahead of schedule.

Uber, Amazon are testing new high-tech ways to function as a middleman between restaurants and consumers.

Consumer and business technologies are clearly converging, throwing restaurateurs a bit of a curve. Make that a curve in signs, TVs and other display possibilities.

P.F. Chang’s will have the ability to message members of its guest loyalty program in real time through a new software package that ties together the casual chain’s backend web capabilities.

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