Human Resources

Best practices for improving recruitment, retention and training

foreign language signs

Language barriers pose roadblocks to that success. Here are some training and techniques to improve communication can create opportunity as well.

hiring freelance business

Don’t blink—a competitive market means hiring managers have to jump on solid candidates.

The impending changes to the federal overtime regulations go into effect Dec. 1, and middle managers are among the biggest concerns under the new rules. The Good Times quick-service burger chain has...

Restaurants are stealing a page out of Silicon Valley’s book filled with unheard-of benefits and annotating it to fit the industry framework. Zimbra, a software company in Buffalo, N.Y., gives...

benefits hand writing

A competitive labor climate can be a scorcher for restaurants. With employees fleeing to greener pastures in higher-wage cities or better hours, any perk can help.

restaurant uniform square

The standard restaurant uniform has undergone a makeover as more concepts bake fashion into their brand identities, allowing workers’ individuality to show.

Not long ago, restaurants onboarded staffers with VHS tapes and heavy tomes. But to stay relevant and help ensure information resonates, operators are modernizing training with new technology. “It’s...

business pamphlet fair show

A new Gallup report shows millennials aren’t engaged in the workplace—and what can be done to get them on board.

As no-tipping models gain traction in restaurants across the country, it’s a movement that’s borne out to be part trial and error and part trial by fire, as evidenced by some pioneers dropping their...

legal landmines

In the past five years, labor regulators have stepped up their policing of certain industries, and restaurants have been at the top of their hit lists.