Leaders

Individuals influencing the direction of the restaurant industry

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The past year reaffirmed that tough times bring many changes in restaurant leadership. Here are four of the most dramatic shifts.

As much as Aziz Hashim loves franchising—and it’s fair to say he’s swept away—the one-time electrical engineer has never warmed to the risk factor, starting with the lone KFC he opened in his 20s...

Never mind the statistical impossibility of a tossed coin landing heads-up nearly every time. Ed Doherty insists his success as a restaurant franchisee is a tale of phenomenal luck, starting with the...

As an SVP of Starbucks , Clarice Turner handled big projects for a very big chain—steering the 16,000-store empire into nighttime bar service, to name just one of the moonshots. But after working at...

If you’re not from Chicago, a Maxwell or Cake Shake might not mean anything to you. But it should. That’s because those signatures come from what might be the biggest fast casual you’ve never heard...

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Some kids born into the family business make a swift exit into another career. Not so for these restaurant progeny. They're expanding their empire.

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Systemwide meetings can serve many purposes—damage control, ideation, recognition, training—but do you need a meeting? Is your message being understood?

When restaurateur Phil Romano invited Sharon Van Meter to move her culinary team-building business to Trinity Groves, his West Dallas restaurant incubator and retail center, she had no interest. “I...

If you’re unfamiliar with the name Greg Flynn, you’re almost certainly not a part of Applebee’s (he operates roughly a quarter of the chain) or Panera Bread (last year he became the first franchisee...

Panera Bread founder, Chairman and CEO Ron Shaich shared his one-cafe-at-a-time focus at Winsight’s Restaurant Leadership Conference . He told the audience that what happens in the cafe drives more...

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