Leaders

Individuals influencing the direction of the restaurant industry

Never mind the statistical impossibility of a tossed coin landing heads-up nearly every time. Ed Doherty insists his success as a restaurant franchisee is a tale of phenomenal luck, starting with the...

As an SVP of Starbucks , Clarice Turner handled big projects for a very big chain—steering the 16,000-store empire into nighttime bar service, to name just one of the moonshots. But after working at...

If you’re not from Chicago, a Maxwell or Cake Shake might not mean anything to you. But it should. That’s because those signatures come from what might be the biggest fast casual you’ve never heard...

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Some kids born into the family business make a swift exit into another career. Not so for these restaurant progeny. They're expanding their empire.

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Systemwide meetings can serve many purposes—damage control, ideation, recognition, training—but do you need a meeting? Is your message being understood?

When restaurateur Phil Romano invited Sharon Van Meter to move her culinary team-building business to Trinity Groves, his West Dallas restaurant incubator and retail center, she had no interest. “I...

If you’re unfamiliar with the name Greg Flynn, you’re almost certainly not a part of Applebee’s (he operates roughly a quarter of the chain) or Panera Bread (last year he became the first franchisee...

Panera Bread founder, Chairman and CEO Ron Shaich shared his one-cafe-at-a-time focus at Winsight’s Restaurant Leadership Conference . He told the audience that what happens in the cafe drives more...

Donald Trump

A look at the tycoon’s notable rows with industry players this year.

Steve Easterbrook McDonald's

Here’s a review of the executive changes in 2015 that hold the most profound implications for the business in the years beyond.

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