Sales & Finance

How your restaurant sales and profits compare to competitors' and what you can do to improve financial performance

While fast casual’s distinction as the dominant player in the industry goes unchallenged, what’s driving its growth is shifting. That’s the finding of preliminary data by researcher Technomic , which...

the ivy restaurant patio

As the weather warms up, operators need to act smart to profit from patio dining.

Stunned silence. The suggestion made by the marketing consultants for Smoothie King was so simple and easy that no one spoke, recalls Dan Hannah, VP of business development for the QSR. It was a “Why...

With so much at stake—from guests’ perceptions to overall safety—deciding whether to trust the task of cleaning a restaurant to in-house staff or farm it out to the pros is of the utmost importance...

By the end of 2013, it was obvious something was wrong at Panera . A fast-casual standard bearer—the brand that initially built its reputation on guest comfort and satisfaction above all else—found...

beat up pizza guy

Food delivery is fueling sales. But it takes skill to dispatch convenience without crashing.

Ending waitstaffs’ dependence on tips is a big and sobering move, four early proponents agreed during a panel discussion before fellow restaurateurs last night in New York City. They provided...

There always has been a high hurdle for entry into delivery. The cost of cars, drivers and insurance, plus the opportunity cost of having employees out of the store add up. It has made sense for the...

The results are in. McDonald’s is winning new customers with all-day breakfast, according to a study by market-researcher The NPD Group. One-third of guests who ordered a breakfast item outside of...

money flying pocket

The New Year has brought a flurry of new bargains from big chains, though you have to order a meal to get the deal.

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