The racial strife evident in American society as a whole is splashing regularly into the restaurant business, as headlines this week attest.
Dairy Queen closed a store in Zion, Ill., because the franchisee called a biracial woman and her two children a racial slur after she asked the drive-thru attendant to fix a botched order. The owner-operator gave the woman back her $5 and then shouted the expletive, saying he was sick of dealing with black people, that she could go back to where she came from, and that he could say whatever he liked in his own restaurant.
The woman called the police, who spoke with the proprietor, Jim Crichton. He defended his actions and declared he would go to jail if that was the cost of sounding off.
But Crichton had not committed a crime, and the police left.
After a very public scandal erupted, Dairy Queen shut the store.