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Alaina Lancaster

Articles by
Alaina Lancaster

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Workforce

Is open-book management right for your operation?

Here's why some restaurants are deploying the strategy as an antidote to today's challenging labor market.

Workforce

3 reasons it’s so hard to staff restaurants in 2017

And how restaurants are convincing staff to stick around against all odds.

Workforce

4 questions to boost employee retention

The answers might help operators catch staffers before they head out the door.

Workforce

How to capitalize on departing employees

Don’t let employees leave without doing these three things.

Technology

3 ways technology is helping restaurant staff personalize the guest experience

Here’s how metrics are helping employees take hospitality to the next level.

Workforce

What restaurants can expect from labor regulations in the Trump era

An employment lawyer’s forecasts what’s next for overtime and joint employer.

Workforce

Nontraditional benefits GMs are now getting

Here's a look at the perks companies are offering these days.

Workforce

Restaurant turnover rates on the rise, again

Employee turnover is up after teasing the industry with plateauing numbers this summer.

Workforce

4 ways to encourage restaurant staff to volunteer

How to foster a culture of giving that keeps on giving.

Workforce

How restaurants retain staff during a temporary closure

When operators close their doors after a fire, flood or other disasters, they can lose more than just money.

Workforce

How restaurateurs are evolving the dishwasher role

Check out how operators are showing love to the heart of their kitchens and getting a more engaged staff in return.

Workforce

How to build a team of responsible whistleblowers

Here’s how restaurants are working to build healthy cultures in which staff feel comfortable raising their voices.

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