Bill Main
Articles by
Bill Main
Page 3Making a list and checking it twice
The holiday season offers many opportunities for fun, goodwill and lots of business. But behind the glamour of hospitality, there needs to be some basics to keep things running smoothly.
The tills are alive with the sound of music
"Music is the food of love", according to William Shakespeare. It's also money in the bank for restaurant owners. A recent study conducted in central England showed that classical music has the power to persuade people to part with their cash.
I haven't found an operator yet who wouldn't like to boost incremental sales. Retail sales are a great way to do this, and more and more restaurants are dedicating space to feature unique clothing, food products, souvenirs, etc. The trick is often getting guests to pause long enough to notice...and hopefully purchase.