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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 16
Operations

Sweetgreen is sweetening its Outpost program to lure return-to-office business

The fast casual launched the office building drop-off program in 2018 and was up to 1,000 Outposts before the pandemic hit.

Operations

Wingstop is bringing its wings to Spain

The fast casual plans to open four ghost kitchens in Madrid in the coming months, part of a broader global expansion effort.

Leadership

Torchy’s Tacos founder Mike Rypka returns as CEO

Rypka headed the chain for 12 years before the appointment of industry veteran GJ Hart, who left the fast casual late last year.

Leadership

Fazoli’s CEO Carl Howard retires from the fast-casual Italian chain

Howard, who has held the post for 14 years, will be succeeded by Doug Bostick, who has been with Fazoli’s for more than two decades.

Marketing

Marketing Bites: The case of the too-quiet concept

When your emerging chain is suddenly thrust into the national spotlight, is it time to shout your story or keep your lips sealed?

Operations

James Beard Foundation names its 2022 nominees

After a two-year pause, the awards highlighting the best of independent restaurants will return to Chicago on June 13.

Technology

Chipotle is testing a robot to make perfectly imperfect chips

Chippy, made by Miso Robotics, uses artificial intelligence to fry and season the fast casual’s tortilla chips so they’re craveable and don’t “lose the humanity behind our culinary experience,” the brand said.

Technology

WOWorks adds a CIO, updates its tech platforms

The operator of four fast-casual brands hired Kyle Mark to the newly created chief information officer post.

Leadership

Charlie Morrison’s Wingstop departure raises more questions than answers

Morrison’s abrupt resignation this week from the publicly traded wing chain he transformed over the past decade, to helm 50-unit regional concept Salad and Go, is a major industry surprise.

Leadership

Whataburger names a new chief legal officer

Elena Kraus takes over for the retiring Michael Gibbs at the 880-unit burger chain.

Leadership

Wingstop CEO Charlie Morrison resigns

Morrison is leaving to become CEO of 50-unit drive-thru salad concept Salad and Go. Wingstop President and COO Michael Skipworth is now chief executive officer.

Operations

Franchising takes wing for Starbird

The 12-unit, tech-focused fast casual said it has proven out its concept and is ready to bring on franchisees as early as next month.

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