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Kelly Killian

Editor

Articles by
Kelly Killian

Page 2
Financing

3 ways off-premise will evolve

Operators at the Restaurant Leadership Conference wrestled with the dizzying array of third-party delivery services, while weighing how off-premise may continue to shift and change.

Operations

13 weirdest customer draws at restaurants

See what passes as entertainment at restaurants these days.

Consumer Trends

8 biggest disruptors to the restaurant business

A look at the forces poised to shake up the restaurant business for the next decade and beyond.

4 new rules of athlete restaurants

Professional athletes are turning a page on the restaurant-running playbook of the past, taking better-calculated risks, having a hands-on role in operations and applying legit strategies even seasoned restaurateurs would endorse.

What exactly is a restaurant?

Is a restaurant a restaurant if merriam-webster.com doesn't say it's so? some of the Future 50 chains barely fit the traditional restaurant description.

Big chains are acting small

Despite this push to make America’s chains great again, operators still are fighting to unshackle themselves from the notion of a one-size-fits-all model.

Beverage

How Chicago restaurant Swift & Sons stirs a perfect martini

Watch the bartender at this high-end steakhouse deliver "eatertainment" with a tableside martini demo and a tale.

Groundbreaking new restaurants: Where are they now?

From the explosion of eatertainment to Yum's fast-casual flops, we look back at some of our "groundbreaking concepts" of the last two years to see which ideas flourished and which ones flopped.

When humans act like robots

Will kinder, smarter robots will take the sort of productivity-focused jobs we will be ashamed humans ever did? Or is a human touch more valuable?

4 ideas we boosted from Mario Batali's new restaurant

Read how attention-grabbing tactics have guests buzzing about the experience—and not just the design—at Mario Batali’s new high-traffic spot.

Technology

8 tech disrupters that will change restaurants

Are you plugged into the next-wave tech forces teed up to change your business? If not, read on.

Food

Consumers unlikely to give restaurants credit for healthier moves

The results of a new study suggest that customers hold all the cards when it comes to driving health on menus, but restaurants could win big by telling a better story.

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