Technology
Applebee's and IHOP head to Japan—virtually
The brands will also make their debuts in France, Belgium and the Netherlands through a partnership with Franklin Junction, which matches brands with “host kitchens” that sell their food for delivery only.
Consumer Trends
Consumers see full-service chains offering greater value today, even with inflation
A new American Consumer Satisfaction Index survey shows the public perceives the sector as offering better quality for the money.