Operations
Black Angus looks to boost delivery by eating the fee
The 32-unit steakhouse chain is waiving delivery fees for customers that order direct, choosing to absorb the considerable cost itself.
Operations
Wild swings in food costs force restaurants to rethink menus
To keep costs in check, operators are frequently evaluating vendors, re-engineering the menu, running specials and keeping a closer watch on inventory and waste to avoid more menu price hikes.