Chick-fil-A

Fast-casual chicken concepts: What’s the story?

By Darren Tristano on Feb. 10, 2016

If there’s no celebrity chef tie-in, newcomers are betting on accountability as points of difference.

4 unlikely lessons from top leaders

By Restaurant Business Staff on Mar. 21, 2017

If there’s one thing to be learned from interviewing top restaurateurs, it’s that leadership isn’t built on fortune cookie-style doctrines.

Financing

McDonald's is taking a shot at Chick-fil-A

By Jonathan Maze on Feb. 13, 2018

The rapidly growing chicken concept could be its biggest threat, says RB's The Bottom Line.

We build to suit

By Restaurant Business Staff on May 08, 2002

Consumers are fickle. On one hand, they crave the familiar. Just ask any operator who's tried to pull off a major menu overhaul without starting World War...

The week in ideas, November 4, 2011

By Restaurant Business Staff on Nov. 04, 2011

The industry was cool on the idea front this week. But there were still standouts. San Francisco had the no-brainer idea of banning nudity in restaurants. A South Carolina Chik-fil-A fought crime with chicken. And a couple of Domino’s Pizza managers had a really bad idea in Florida.

Technology

Shifting server roles

By Sara Rush Wirth on Sep. 12, 2014

From apps to tabletop tablets to self-ordering kiosks, the switch to consumer-facing technology is putting more tasks—and power—in the hands of the consumer.

This week's 5 head-spinning moments: Leadership in action

By Peter Romeo on Mar. 11, 2016

Restaurateurs swapped their whites and business suits this week for superhero capes and masks. Here’s a rundown of their exploits.

Marketing

Chains with the most memorable advertising by gender

By Lisa White on Apr. 07, 2017

The concepts winning with their marketing efforts aren’t necessarily grabbing the full audience. Here’s a look at the chains resonating with different genders as well as those scoring with both.

Consumer Trends

Teens name their top 5 restaurant chains

By Peter Romeo on Apr. 11, 2018

The new heart throb: Chick-fil-A.

Keep the dish, cut the calories

By Restaurant Business Staff on Nov. 11, 2005

Madelyn Alfano decided it was time to slim down. Her menu, that is. The owner of 12 Maria’sItalian Kitchens in southern California, Alfano had always accommodated her fitness-focused patrons’ diets, but recently she took things a step further.

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