Chipotle Mexican Grill

Operations

Chipotle's Scott Boatwright talks improving operations

In the first episode of Restaurant Business' podcast, "A Deeper Dive," Chipotle's chief restaurant officer details current efforts to improve the chain’s operations.

Operations

The restaurant CMO role gets a makeover

In the ever-evolving world of restaurant marketing, execs struggle to leverage data—and keep their jobs.

The burrito chain is jumping on the esports bandwagon with its sponsorship of TSM’s "Fortnite" team.

The move will be costly, and could be risky, but there are benefits for the company and its new CEO Brian Niccol, says RB's The Bottom Line.

The move, which comes just months after the hiring of a new CEO, will impact some 400 workers in Denver and New York.

The chain said that its delivery orders have increased 667% since the partnership kicked off last week.

Chief Restaurant Officer Scott Boatwright talks to Restaurant Business about how he’s working to turn around Chipotle’s operations.

The benefit will expand in scope from salaried employees to all workers on July 1. The chain also will provide tuition reimbursement.

The focus has shifted to why customers should come back.

Systemwide meetings can serve many purposes—damage control, ideation, recognition, training—but do you need a meeting? Is your message being understood?

  • Page 29