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Joe's Crab Shack

Consumer Trends

Can menu uniqueness boost visits in casual dining?

Consumers give high marks to six chains that differentiate the menu and experience.

Modern kids menus are tempting millennial parents and their children.

Consumers with young children reveal their favorite restaurants for their families.

Customers share which brands have the menu items they most crave and can’t get anywhere else.

See which 10 chains are winning with seafood that consumers say they can’t get anywhere else.

Management says the venerable Italian chain will use the filing to renegotiate leases on 37 closed sites.

See how operators are using the pint-sized images to get a read on consumers.

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

The casual chain has quietly been cut by more than a third as it awaits a change in ownership.