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The transition to the second generation of Melmans took a big step forward.
When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.
Italian heavyweight Olive Garden increased sales by 3%, helping to drive the menu category's 1.9% sales growth, to $8.5 billion.
It’s never good when employees make mistakes, but it’s even worse when they do it in a room full of reporters.
Some big chains are reversing themselves on customization, delivery, portioning and new-age staffing moves.
After serving as president of the Italian chain, the chain veteran will now oversee Chili's marketing and menu development.
Adding or expanding brunch can boost customer counts—but it doesn’t come without challenges.
Here are the five restaurant chains that consumers visit the most for special occasions.
Up-and-coming restaurant chains and what’s propelling their growth
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow